Mission:-
Findel Education will continue its heritage of being number one in the market place, as educators from across the world will instinctively choose from the Findel family of brands to meet ALL their Educational Resource requirements. Each brand will be first in its class by offering best value and premium service.
Our Values:-
- World Class Customer Experience – Irrespective of the chosen brand we will strive to be the indispensable partner of choice – offering a customer experience that is second to none - from point of contact, through order fulfilment and into life long relationship. We will achieve this by a process of continuous improvement that is instilled across every area of the Business.
- Innovation through Inspiration – We will satisfy the real needs of educators with unique products and support resources, developed hand in hand with our customers – and their customers – the children. Our thirst for market knowledge and product innovation will seek out the very best solutions in the world and bring them to our Customers through our family of brands. Where no such solution exists our product Development team will take over the quest and see the idea through concept to execution.
- Operational Excellence – Throughout each discipline within the organisation, operational excellence is the key driver. Our heritage within the education market place is that of a consistent and reliable supplier. This is only deliverable with all of the Business working together to eliminate all non value adding processes.
- Sustainable Growth – By striving to achieve our vision we will enhance the wealth and well being of our customers, our shareholders, our employees, our suppliers and the communities which we serve. Sustainable growth will be measured in our responsibilities as a corporate citizen; in the continuous development of innovative educational resources to support our customers; in attracting and developing the best people to our organisation as employees and in delivering consistent profitable revenue growth.
- Respect – We play an important role in society by providing global educators with the tools to teach our children, and as such respect is a vital value of Findel Education. We respect the diversity of the people, ideas and cultural perspectives of our customers, employees, suppliers and shareholders. We are an inclusive organisation, and have empathy and respect for people, communities and the environment. Our employees are our greatest asset and a culture of openness and respect is encouraged throughout all our business areas.