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Corporate Social Responsibility policy of Findel Education


Corporate Social Responsibility

 





 

Findel Education strive to purchase both goods and services in a responsible manner, whilst encouraging and supporting our suppliers in doing the same. We are committed to managing all associated environmental impacts, ensuring the fair treatment of those involved in producing the products that we sell and promoting equality throughout our supply chain.

By implementing sustainable management systems that adhere to the requirements of both ISO9001 and ISO14001, we have confidence in our continually improving processes, to deliver superior customer service, without impacting negatively on the world we live in.

Building sustainable supply chains and eradicating impacts on the environment is a long term commitment and to achieve this Findel Education is proud to have an array of dynamic and diverse people within its organisation.

Through the support of effective line management coupled with great opportunities for learning and career progression, our business capability is strong. It is important to us to ensure we encourage all of our people to reach their full potential in everything they do for our business, for our customers, for themselves and for each other.

Please see below to view our policies, which reflect the foundations of our quality and environmental management systems, in addition to further information on our membership within the United Nations Global Compact scheme.

Update: November 2013 – New CSR booklet launched

We are pleased to announce the release of our new CSR booklet, which contains all of our environmental, quality and other related policies as well as information on Findel Education as a company and the charitable work we are involved in. You can view or download our new CSR booklet in PDF format by clicking the cover image: 

  CSR

 




Environmental Policy

Enviromental policy of Findel Education

Findel Education is committed to preventing pollution and to complying with all relevant environmental legislation, regulations and other environmental requirements.

We will regularly evaluate the environmental impact of our activities, products and services and we will take action to continually improve our environmental performance by implementing an Environmental Management System that meets the requirements of ISO 14001.

Read more...

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Quality Policy

Raise concerns, complaints or feedback to Findel Education

Findel Education is dedicated to the education market. Our aim is very simple – to provide quality products at competitive prices with the highest standards of Customer Service. Findel Education will ensure that its products and service always meet the customer’s expectations and comply with any relevant current legislation or regulatory requirements.

The Quality Policy is relevant to our organisational goals and the expectations of our customers.

 

Read more...

Findel Education participants in the United Nations Global Compact Scheme

Environmental Concerns,
Complaints and Feedback

As part of our commitment to addressing environmental issues,
we welcome any concerns, complaints or feedback you may have.

To get in touch please call us on 03451 266 261,
or email enquiries@findel-education.co.uk.

 


United Nations
Global Compact

Findel Education are proud participants in the United Nations Global Compact Scheme.

The Global Compact exists to assist the private sector in the management of increasingly complex risks and opportunities in the environmental, social and governance realms, seeking to embed markets and societies with universal principles and values for the benefit of all.

The Global Compact involves all relevant social actors: companies, whose actions it seeks to influence; governments, labour, civil society organizations, and the United Nations, the world’s only truly global political forum, as an authoritative convener and facilitator.

View the principles of the Global Compact here.


Findel Education participants in the United Nations Global Compact Scheme

British Quality Foundation

British Quality Foundation

We are delighted to announce that we are now members of the British Quality Foundation, Europe’s largest corporate membership organisation comprised FTSE 100 companies through to small firms, dedicated to performance improvement.

This coincides with our award win on October 2nd 2013, when we scooped the ECCCSA ‘Best Improvement Strategy’ customer service award. As British Quality Foundation members we strive for the best insights, tools and experiences to help us continuously improve our customer service and demonstrate our ongoing commitment to quality.

Our membership aptly reflects our mission, to be easy to do business with. All of our people work with a customer-focused approach, striving for Best in Class customer service, and we look forward to working with the British Quality Foundation.

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Battery Recycling

Battery recycling

Findel Education is committed to achieving a zero waste to landfill objective. A key part in achieving this is making sure that any batteries we use are disposed of properly, via a recognised battery recycling scheme. If batteries are disposed of via general household waste, they are likely to end up in landfill where they will rot, leaking various dangerous chemicals into the ground contributing to harmful soil and water pollution.

By joining us in recycling batteries we together protect the environment by turning these otherwise redundant materials into something new. We recommend the use of the following recognised recycling schemes to find your local battery bank:

Battery Back | Recycle More | European Recycling Platform.

Alternatively contact your local authority for information on your nearest battery collection service. For customers local to us, please feel free to bring your batteries to our reception desk. We offer this recycling service completely free of charge. Please do not however send any batteries to us through the post.


Findel Education participants in the United Nations Global Compact Scheme

Health and Safety Policy

Enviromental policy of Findel Education

Findel PLC strives to be an ethical and progressive company. We care for the wellbeing of our employees and all those who are involved or affected in our operations.

We strive to provide and continuously improve a safe and healthy working environment where this is within our influence.

Our policy is to achieve this through legal compliance and the development & adoption of strong risk management practices and processes designed to eliminate, or mitigate so far as reasonably practicable, the risk exposure of all those affected by our activities.

For more on our values read here.

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