We have now entered a new phase which will involve some schools and nurseries reopening for certain year groups, whilst other children will continue to be home schooled. We fully appreciate the importance of being able to service our customers at this critical time, and 100% of our efforts are being put into ensuring we do what we can to provide the essential resources you need.
We are here to support you, so you can contact our Customer Service and Sales team to discuss your needs at any time by calling 03451 203 603, sending an email via email@example.com or chat with us online. All our employees continue to work from home, as the safety and wellbeing of our people is of the highest importance. Our warehouse team continue to work hard fulfilling customer orders and are fully compliant with government social distancing guidelines.
We are committed to supporting you and will continue to deliver to schools, nurseries and homes whilst still offering next day delivery. Like many businesses however, our stock levels are being stretched on certain products such as cleaning, hygiene and PPE, but I would like to assure you that we are working hard to improve availability and to expand our ranges.
You will notice some of our products are listed as direct delivery, this means they are despatched straight from the supplier, so may be temporarily unavailable, or have extended delivery times. This is due to some suppliers not being operational or having low/no stock at this time. Please check with our Customer Service team for the latest updates and availability, especially if the item is required urgently.
Chris Mahady, Managing Director, commented ‘We are working hard during the COVID-19 crisis to ensure teachers, SBMs, nursery workers, childminders, parents and care givers are supported appropriately. We have introduced a range of free resources to cover early years and primary learning and will continue to support both professionals and parents in every way possible. From all at Findel Education, we want our teaching and education community to know their work in these challenging circumstances is very much appreciated.’
For more information please visit our FAQ page.